TERMS AND
CONDITIONS
- Acceptance of Terms: By accessing and using our website and Booking System, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website and or booking system.
- Services Provided: Our website offers information about our Pilates studio, class schedules, booking options, and other related services. We reserve the right to modify or discontinue any aspect of our services at any time without notice.
- Booking and Cancellations – **Booking:** All classes and services must be booked and paid in advance through our online booking system. – **Cancellations:** Cancellations must be made at least 24 hours before the scheduled class or session to avoid charges. Late cancellations, late arrivals or no-shows may incur a fee equivalent to the full cost of the class. Teachers reserve the right to not allow late arrivals if it compromises the safety of the group. Please note that none of our promotions and packages (Trial Packages and Prices, for example) include extensions, refunds, or added credits.
- Payments: All payments for classes, workshops, and other services must be made in advance. We accept various forms of payment, including credit cards and online payment options. Prices are subject to change, and any changes will be communicated through our website. All packages have an expiration date and are non-refundable or extendable.
- Liability Waiver: By participating in our classes and services, you acknowledge and agree to the following: – You are in good health and have received clearance from a healthcare provider to participate in physical activities. – You understand the risks associated with physical exercise and voluntarily assume all risks related to your participation. – You release our studio, instructors, and affiliates from any liability for injuries, damages, or losses incurred during your participation.
- Personal Property & Apparatus Usage and Safety: you accept full responsibility for your personal belongings and agree to use all apparatus safely, following studio guidelines. The studio is not liable for any loss, damage, or theft of personal items.
- Damage to Studio Property: By accepting our policies you agree to cover the cost of repairs or replacement to the studio property if any damage is caused by your actions.
- Photography and Media Release: You give permission for Pilates School of Movement to take photos or videos during classes for promotional purposes.
- Mobile Phone Policy: You agree to refrain from using mobile phones during class to maintain a focused and respectful environment for yourself and others.
- Special Offer & Account Policy. To ensure fair access to promotions and special offers, we reserve the right to limit one use of any offer per person, household, or payment method. New clients are eligible for one special offer only. Any attempt to create multiple accounts to take advantage of this offer more than once—by using different names, email addresses, or payment methods—will result in immediate disqualification from the promotion, and may lead to the suspension or termination of all associated accounts. We take these matters seriously and strive to offer the best experience to all of our customers. Thank you for understanding and respecting these terms.
- Package Use Policy: Our Equipment + Mat Package is designed to be used as a combination of both Equipment and Mat classes, as specified at the time of purchase. This package cannot be exchanged for multiple Equipment-only sessions or used to book additional Equipment classes beyond the designated amount. All sessions must be redeemed according to the package’s intended structure. Any misuse of the package, including booking sessions that don’t align with the specified classes, may result in a forfeiture of the package or additional charges. We appreciate your cooperation in helping us maintain a fair and consistent experience for all clients.
- Class Schedule & Level Policy: By signing up for classes, you acknowledge that the class schedule and levels are clearly outlined and designed to ensure the best experience for all participants. You understand that classes are scheduled based on availability and instructor capacity, and you agree to book classes that match your skill level as described. Requests to change class times or levels outside of these guidelines may not be accommodated. Additionally, you recognize that signing up for classes outside your designated skill level may result in a less than optimal experience and may be subject to adjustments based on instructor discretion.
- Privacy Policy: We are committed to protecting your privacy. Any personal information you provide through our website will be used in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.
- Code of Conduct: Participants are expected to conduct themselves respectfully and follow the studio’s rules, policies, and instructions provided by the instructors. We reserve the right to refuse service to anyone who fails to adhere to these guidelines.
- Communication and Complaint Resolution Policy: you agree to refrain from using any public platform, including social media, to harass, complain, or make negative remarks about the company, instructors or affiliates. Any concerns or complaints will be directed to the company through the appropriate channels. You commit to communicating in a respectful, professional manner and working collaboratively to resolve any issues.
- Dress Code: To ensure a comfortable and safe environment for all participants, we require the following dress code for our classes: – Clothing: Wear form-fitting, comfortable athletic wear that allows for free movement. Avoid loose clothing that could interfere with equipment. – **Footwear:** Barefoot or non-slip socks are recommended for all classes. – **Accessories:** Remove all jewelry and accessories that could cause injury or interfere with equipment use.
- Intellectual Property: All content on our website, including text, images, logos, and videos, is the property of our studio and is protected by copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.
- Video Use Agreement and Liability Waiver: By purchasing or accessing videos from Pilates School of Movement, you acknowledge and agree to the following terms:
- Health and Fitness: You confirm that you are in good health and capable of participating in the activities or following the instructions provided in the videos. If you have any pre-existing health conditions, you should consult with a healthcare professional before engaging in any physical activity.
- Following Instructions: You agree to follow all instructions provided in the videos carefully. The Company is not responsible for any injury or damage that occurs due to failure to follow the provided instructions.
- Waiver of Liability: By purchasing or accessing the videos, you agree to release Pilates School of Movement from any and all liability, claims, or lawsuits arising from your use of the videos. You waive any right to sue the Company for any injuries, damages, or losses incurred while using the content.
- Indemnification: You agree to indemnify and hold Pilates School of Movement harmless from any claims, damages, or expenses, including legal fees, resulting from your failure to follow the instructions or from any personal injury related to the use of the videos.
- Content Ownership and Use Policy: All videos, pictures, texts, and other content created by Pilates School of Movement are owned exclusively by the Company. While these works may not be officially registered with copyright authorities, they are still protected by applicable copyright and intellectual property laws.
- Ownership: The Company retains all rights to its content, and no ownership rights are transferred through access or viewing.
- No Reproduction: Reproducing, distributing, or using the content in any form without prior written permission from the Company is prohibited.
- Permission: Any request to use the content must be submitted in writing to info@pilateschool.be Unauthorized use may result in legal action.
- Modifications to Terms: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or booking system constitutes acceptance of the revised terms.
- Contact Information: If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@pilateschool.be. By using our website, booking system and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
- **Acknowledgment of Terms and Conditions and Liability Waiver** By using our website and participating in Pilates sessions at Pilates School of Movement, you acknowledge that you have read, understood, and agreed to the Terms and Conditions, including the Liability Waiver outlined below: Assumption of Risk: I acknowledge that participating in Pilates sessions, including but not limited to group classes, private, or duo sessions, on various apparatuses (such as Reformers, Cadillacs, Wunda Chairs, etc.) involves physical activity that may carry risks, including but not limited to, muscle strains, sprains, and other potential injuries. I fully understand and accept these risks and assume responsibility for my participation. Health Condition: I confirm that I am in good physical health and do not have any condition or injury that would make my participation unsafe. If I have any existing medical conditions (such as heart issues, injuries, or pregnancy), I have consulted a physician and obtained their approval to participate in Pilates classes. Release of Liability: I acknowledge that I am voluntarily participating in Pilates sessions at Pilates School of Movement. I hereby release and discharge Pilates School of Movement, its instructors, owners, employees, and agents from any and all claims, demands, actions, or causes of action arising from any injury, harm, or damage I may sustain while participating in Pilates activities. This waiver covers all activities and use of all apparatuses during classes, private sessions, and duo sessions. By acknowledging this waiver, I agree that I participate in Pilates classes at my own risk. Apparatus Usage and Safety: I acknowledge that I will follow all safety instructions provided by the instructors and use the Pilates equipment (Reformers, Cadillacs, Chairs, Barrels, etc.) in accordance with their guidance. I will notify my instructor immediately if I experience discomfort or difficulty with any movement or apparatus during a session. I also understand that my instructor may use hands-on adjustments and corrections to help improve my technique and ensure my safety during the sessions. I consent to this practice, knowing that it is intended to enhance my experience and performance. Personal Property: I understand that Pilates School of Movement is not responsible for the loss, theft, or damage of personal property brought into the studio or its premises. I am responsible for securing my belongings and will not hold Pilates School of Movement liable for any lost or damaged items. Damage to Studio Property: I acknowledge that any damage to the studio’s equipment or property caused by negligent or improper use of apparatuses or equipment will be my responsibility, and I agree to cover the costs of repair or replacement if such damage occurs. Accidents and Injuries: In the event of an accident or injury during a Pilates session, I agree to immediately inform the instructor and follow the necessary steps to ensure my safety. I understand that Pilates School of Movement is not liable for any medical or related expenses that may arise from an accident or injury sustained while participating in Pilates activities. Cancellations and Refunds: I understand that classes are paid in advance, and that cancellations for private, duo sessions, Workshops, or group classes must be made at least 24 hours in advance to avoid charges. I understand that all products have an expiration date and are non-refundable. By purchasing or redeeming any special package or offer, I acknowledge that I have read and understood the policies outlined above regarding special packages and promotions. I agree to comply with these terms and understand that any violation may result in the forfeiture of my package and/or account suspension. I acknowledge the importance of arriving on time for my scheduled sessions. I understand that if I arrive late, I may be denied access to the class, as late arrivals can disrupt the flow of the session and compromise the safety of myself and others. Photography and Media Release: I give permission for Pilates School of Movement to take photos or videos during classes for promotional purposes. Mobile Phone Policy: I agree to refrain from using mobile phones during class to maintain a focused and respectful environment for myself and fellow participants. Agreement: I have carefully read and fully understand this Waiver and Release of Liability. I voluntarily agree to the terms and conditions stated above. **Parental/Guardian Consent for Minors:** If you are under 18 years of age, a parent or guardian must read and agree to these Terms and Conditions and the Liability Waiver on your behalf.